COVID-19 Medical Plan Support

To ensure that PWCS employees and their family members get the care and support they need, our Benefits vendors have updated their COVID-19 coverage recommendations and resources based on the latest information available. Please visit these pages to see services being offered.

Anthem Information

Kaiser Permanente Information 

WellDyneRX Information

Mental Health Resources

PWCS Mental Health Resources Page

Health and Safety Guidance for the Holidays

CDC Holiday planning guidance website

Delta Dental COVID-19 Support

Visit Delta Dental's COVID-19 General Information Page

Receiving Dental Care During COVID-19

Members Should Watch for COVID-19-Related Scams and Unsolicited Offers of Retirement Services

Even in times of crisis, the unscrupulous find opportunities for exploitation. Already, there have been reports of scammers using calls, emails and texts to sell bogus COVID-19 tests and vaccines, solicit donations for non-existent charities and to pry personal information from people waiting for CARES Act relief checks.

Not long after the Social Security Administration announced office closures in response to the pandemic, scammers sent letters to beneficiaries threatening suspension of their Social Security benefits unless they called a phone number to provide money or personal information.

From time to time, VRS receives reports from members and employers that various companies or groups have contacted them via email or phone to offer retirement counseling services or insurance products. With passage of the CARES Act, which allows coronavirus-related distributions from certain retirement plans, unsolicited calls to members may increase.

Please be aware:

  • VRS does not use unsolicited calls to contact members to offer services.
  • VRS does not sell services; all benefit counseling is free to members and retirees.
  • Correspondence from VRS will arrive by U.S. mail on official letterhead.
  • Emails from VRS will be sent from a “” address and include the VRS logo and copyright.
  • VRS staff do not come to members’ homes to discuss benefits.

The VRS Security Center offers fraud prevention and online safety tips.

Employee Assistance Program COVID-19 Support 

The spread of the coronavirus COVID-19 has put organizations and employees on alert. This information can help keep employees informed about the coronavirus, as well as offer guidance on how to remain healthy and deal with the emotional impacts of the outbreak. Keep in mind that your GuidanceResources program is available to you and your family 24 hours a day, seven days a week to assist with virtually any issue. 

Coronavirus EAP Resources

For direct assistance from ComPsych:

Call the EAP toll-free at 844.880.6915

To access the ComPsych site, log onto the Guidance Resources website.

Register with the Web ID: PWCS


Alex and our friends at Jellyvision have some short videos with information to help us through these times.

Top 5 Tips for Working From Home

That COVID Chart Explained

How and When to Get Tested for COVID-19